Privacy Policy

Lipid Blendworks (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect, how we use it, who we share it with, and the choices available to you. It applies to lipidblendworks.com and to any order or enquiry you make with us.

Information we collect

Information you provide: your name, email address, shipping and billing address, phone number (if given), order details, and the contents of any messages you send us.

Information collected automatically: when you browse the store, we and our providers may collect device and usage data — such as your IP address, browser type, pages viewed, and referring links — through cookies and similar technologies. This helps the site function, keeps it secure, and helps us understand what is useful.

We collect only what we reasonably need, and we do not knowingly collect information from children.

How we use your information

We use your information to process and fulfil orders; provide customer support; communicate with you about an order or enquiry; send marketing emails where you have opted in (you can unsubscribe at any time); detect and prevent fraud and keep the store secure; meet our legal and tax obligations; and improve our products and website.

Cookies

Cookies are small files stored on your device. We use essential cookies to run core features such as your cart and checkout, and analytics cookies to understand how the store is used. You can control or delete cookies through your browser settings, though some features may not work correctly without them.

Who we share it with

We share information only with the service providers that help us operate, and only as far as needed to do so. These include our ecommerce platform (Shopify), payment processors, shipping and fulfilment partners, our email and product-review providers, and analytics tools. We may also disclose information where required by law, or where reasonably necessary to protect our rights, our customers, or the public. We do not sell your personal information.

Payments

Payments are handled by secure third-party payment processors. Your full card details are entered directly with those providers and are not stored on our systems.

Data retention

We keep your information for as long as needed to provide our services and to meet legal, tax, accounting, and dispute-resolution requirements. When it is no longer needed, we take reasonable steps to delete or anonymise it.

Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and to respond appropriately if a security issue arises.

Your rights and choices

You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing at any time. Depending on where you live, you may have additional rights under local law — including, for customers in Australia, rights under the Australian Privacy Principles. To make a request, email contact@lipidblendworks.com and we will respond within a reasonable time.

International visitors

We are based in Australia. If you access the store from elsewhere, your information may be processed in Australia and in other countries where our service providers operate.